Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information
• Billing and payment information
• Account credentials
• Domain registration information
• Server logs and usage data
• IP addresses and browser information

2. How We Use Your Information

We use the collected information to:

• Provide and maintain our hosting services
• Process your payments and manage your account
• Send important service updates and security notifications
• Monitor server performance and ensure service reliability
• Comply with legal obligations and prevent fraudulent activities

3. Information Sharing

We may share your information with:

• Service providers who assist in our operations (e.g., data centers, server management)
• Domain registrars for domain registration and management
• Payment processors for billing purposes
• Law enforcement when required by law

We do not sell or rent your personal information to third parties.

4. Hosting Data & Customer Content

As a hosting provider, we store and process data that you upload to our servers:

• You retain ownership of all content you upload to our servers
• We do not access your content except for maintenance, support, or when required by law
• You are responsible for complying with data protection laws for any data you collect from your own users

5. Data Security

We implement appropriate security measures to protect your information, including:

• Encryption of data in transit and at rest
• Firewalls, intrusion detection, and DDoS protection
• Regular security assessments and vulnerability testing
• Strict access controls and employee security training

6. Your Privacy Rights

Depending on your location, you have the right to:

• Access and review your personal information
• Correct inaccurate data about you
• Request deletion of your data (subject to our legal obligations)
• Opt-out of marketing communications
• Download a copy of your personal data

To exercise these rights, please contact our privacy team at privacy@tgihub.com.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you terminate your hosting account, we will delete your data within 30 days, except for information we are legally required to retain.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

9. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes through our website or email.

10. Contact Us

If you have questions about this privacy policy, please contact us at: