LEGAL INFORMATION

Terms of Service

Essential information about using our hosting services

1. Acceptance of Terms

By accessing and using TGIHUB's web hosting services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Service Description

TGIHUB provides web hosting services including but not limited to shared hosting, domain registration, SSL certificates, and related services as described in our packages.

3. User Responsibilities

As a user of our services, you agree to:

  • Use the service in compliance with all applicable laws
  • Maintain secure passwords and account credentials
  • Not use the service to host illegal or unauthorized content
  • Not engage in any activity that could harm our servers or other customers

4. Subscription and Billing

Our services are provided on a subscription basis. By subscribing, you agree to:

  • Pay all fees associated with your chosen hosting plan
  • Provide valid payment information
  • Understand that certain actions may incur additional fees (excessive bandwidth usage, additional features, etc.)
  • Review our Refund Policy for information about eligibility for refunds

5. Intellectual Property

You retain all ownership rights to your content hosted on our services. However, you agree to:

  • Not infringe on the intellectual property rights of others
  • Grant us the right to use your domain name and website for our marketing purposes (such as "Powered by TGIHUB")
  • Acknowledge that we own all rights to our hosting platform, infrastructure, and proprietary tools

6. Service Level Agreement

While we strive to provide uninterrupted service, we have specific guarantees outlined in our Service Level Agreement. However, we cannot guarantee:

  • Protection from all possible types of cyber attacks
  • That your website code will function error-free
  • Zero maintenance periods (though we schedule them to minimize disruption)

Please refer to our Status Page for current service status and scheduled maintenance.

7. Termination

We reserve the right to terminate or suspend your service if you:

  • Violate these Terms of Service
  • Engage in fraudulent activity
  • Fail to pay subscription fees
  • Host illegal content or engage in activities that threaten our infrastructure

If your service is terminated, you will be given 30 days to download your data unless the termination is due to illegal activities.

8. Limitation of Liability

TGIHUB shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service. Our total liability for any claims related to the service shall not exceed the amount you paid for the service during the three months prior to the claim.

9. Backups and Data Loss

While we maintain regular backups of our servers, you are responsible for maintaining your own backups of your website and data. We are not responsible for data loss due to your actions, third-party actions, or unforeseen circumstances. We recommend implementing your own backup solution in addition to any backups we may provide.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes through our website or email. Continued use of the service after such changes constitutes acceptance of the new terms.

11. Contact Information

For questions about these Terms of Service, please contact us at:

Have Questions About Our Terms?

Our support team is available 24/7 to answer any questions you may have about our terms of service.